The expertise, efficiency, technology and integrity acquired from handling the largest property class action in the United States (Cox v. Shell Polybutylene Case) between 1995 and 2009 led to the formation of a boutique style Administrator – Total Class Solutions LLC (“TCS”). With that knowledge specifically in the area of construction defects, TCS has developed a specific niche in the area of Asset Preservation to assist Property Owners maintain the quality of their investment.

Asset Preservation Project Management
Owner’s Representative

On construction defect class action cases, there are often field oversight programs put in place to ensure contractor compliance to approved scope of work within budgeted guidelines. TCS has now extended this role to assist not only in programs as a result of litigation, but also to encompass real estate properties that are going through asset preservation projects. The owners or in-house Boards of Directors of a building (HOAs or AOAOs) are mostly interested in the final product after the construction or remodeling has been completed. However, such individuals generally are disadvantaged when it comes to dealing with a general contractor and the construction of the project since the elements of construction are not normally part of their daily lives. This creates the need for a skilled oversight management professional to protect the interest of the owner – the Owner’s Representative.

Class Action Notice and Administration

With a settlement agreement in place, the responsibility for the successful execution of the relief program is passed from the attorneys to the Claims Administrator. With TCS dealing with the notice and claims aspect of the class action settlement on a day to day basis, attorneys are free to focus on the legal aspects of their practice, with TCS handling issues under the guidelines of the Court in the form of a claims administration order and reporting back accordingly to all Counsel and the Court.